Refund policy

Returns for boutique credit

Eligible regular-price purchases may be returned for boutique credit only. We do not offer refunds to the original payment method for these returns.

Contact customersupport@shop30two.com to start a return. Eligible returns must be postmarked within 15 days of delivery. Items must be unworn or unused, with tags attached, in their original packaging, and accompanied by a receipt or proof of purchase.

Final sale and exclusions

All sale purchases are final sale and cannot be returned or exchanged. Gift cards, bodysuits, swimsuits, lingerie, accessories, beauty products, and custom or personalized products are also non-returnable.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If an item is damaged or defective, or you receive the wrong item, contact customersupport@shop30two.com immediately so we can evaluate the issue and help resolve it. Final-sale status does not prevent you from reporting these issues.

Return shipping and address

Customers are responsible for return shipping unless an order was fulfilled incorrectly or the item is defective.

30two
269 Walker St., Ste. #632
Detroit, MI 48207
United States

Items that do not meet the return requirements will be declined. We will contact you about the reshipment fee before sending declined items back.

Credit and exchanges

After receiving and inspecting an eligible return, we will notify you whether it is approved. Approved returns receive boutique credit. For an eligible exchange, return the original item for approval, then place a separate order for the replacement.

Orders cannot be canceled once placed. For questions, contact customersupport@shop30two.com